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In addition, I’ve trained individuals to use a variety of Windows Office Products and other applications, and I’ve sold AI computers and software for use in academia and commercial environments. Later, I worked several years as a sales rep for IBM, selling small to mid-size business systems. My experience goes back to pre-Windows, with MSDOS. with a fair level of skills, but I’m losing my patience with ACT!. I’m typically a positive, persistent person. I’m running ACT! with up-to-date WIN10, in a Windows partition (Bootcamp) on an iMac. I began using ACT! with version 4.0, in April 1999, when it was owned by Symantec. I’m using ACT! Pro V.21, which I purchased through you. I would appreciate your advice about what I should do next. Thanks again and best regards to you and your team,

The only way to test it is to make poor business choices.Īnyhow - I’ll get the latest updates through the app, and we’ll see what the future holds. I’m guessing you might agree that its absence could be extremely costly. Word of mouth advertisement counts for a lot, is free, and the ROI on that free marketing is next to impossible to quantify. Some of us are very vocal mavens for companies whose products or services we like, even if we aren’t paying annually. It’s even harder to stay in business with an ever-dwindling supply of up to date customer recommendations.

Regarding the comment about what makes it hard to stay in business, I don’t necessarily agree, because I see this alternative view: But naturally, I don’t expect my response to change their mind. Speaking as a v21 customer, I find that to be an extremely short-sighted move on Swiftpage’s part.

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“If you wanted to move to Act Pro v22 you would have to pay full price.” I understand software companies needing to consider an SaaS solution, but they really shouldn’t be so blase about their smaller customers.

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If they can’t offer a free or extremely low-cost upgrade from 21 to 22, I won’t see the point in upgrading to their final Pro release. What would the fee be for upgrading v.21 to v.22? I have no intention of paying another full price purchase a year after - or even close to that.

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What updates am I currently entitled to download and install, without difficulty or payments? So I’ll use ACT! Pro for as long as I can using my existing license, and as long as it works under current and future versions of my Windows OS. I’ve now got ACT! Pro all locally installed and hosted on my main office computer and my laptop for travel.Īs I run a very small business and dislike SaaS annual payment solutions, I have no plans to buy into a subscription service as ACT! stops updating the pro line of the software at the end of June. I bought ACT! Pro v.21 through you folks back in May 2019 (along with paying for Kim to help with a database upgrade from a much earlier version). Please let me know if I can help you in any way! If you purchase a Premium subscription you will also receive discounted pricing, free email support and several free instructional training videos each year. This option includes support, all new versions, a phone app, a 25,000 email/month emarketing account and requires a yearly renewal.Īs always, if you purchase your software through Tech Benders, you’ll receive free installation and/or upgrade instructions tailored to your current version.

ACT Premium Growth Suite – $405/year: Please click here for more information.

This option includes support, all new versions, a phone app and requires a yearly renewal.

ACT Premium v22 – $225/year: Please click here for more information.

Note that support for ACT! Pro does not include any support although I will send you installation instructions.

ACT Pro v22 – $289.99: If you would like to purchase please click here.

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You can still install ACT! on your own computer it does NOT have to be “hosted in the clouds.”.ACT! is not being discontinued you will still be able to purchase an ACT! Premium subscription at any time.If you are using ACT Pro v20 – 22 you won’t be able to purchase additional licenses should you need them in the future.If you are using ACT Pro v17 or older, you will not be able to purchase ACT! Pro should you decide to move ACT! to a newer computer or if you need to reregister ACT! for any reason.After June 30 th you will only be able to purchase ACT! Premium as annual subscription.What does the Act Pro discontinuation mean for you? But as of June 30, 2020, the run will be over and you will no longer be able to purchase new licenses of ACT! Pro. After 33 years I’d say that ACT! Pro has had a pretty good run.

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